Job Overview

Our client is seeking to hire a strong database/order management person with 12 months + experience within an administration role. This role is based in Galway.

Strong geographical knowledge of Connaught required!

  • Maintenance of ongoing/recurring order database.
    * Processing phone and email orders and payments.
    * Resolving both customer and internal queries.
    * Communicating with Sales Dept. to advise on delivery/collection times.
    * Responsible for following up with customers and drivers to confirm skip collection dates and scheduling collection dates and times.
    * Identify and deal with discrepancies.

    * 1-2 years' phone sales and administration experience.
    * Good local geographical knowledge of Connaught and surrounding areas
    * Must be able to confidently handle multiple phone lines and have a courteous pleasant phone manner and good customer rapport.
    * Good computer literacy (MS Office, Excel, Outlook) Ability to learn new systems quickly.
    * Strong organisational skills.
    * Team player with the ability to work in a busy environment.
    * Good communication skills.

* Must have own transport

If you are interested and available - please apply with your most recent CV to Noelle Cowman for immediate consideration.

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