Administrator
Job Overview
Administrator-Galway(Hybrid working)
Permanent Contract Monday-Friday 9:00am-5:00pm (2 days in the office, 3 days working at home)
This is an entry level role with great opportunities for career progression and further education.
Our client is a market leader in providing claims handling services, assistance services and speciality risk products. They are looking for an enthusiastic, motivated, team driven individual to join their travel claims department as a claims administrator.
Responsibilities:
* Review Reimbursement and Medical Claim reserves ensuring accurate reserves are maintained
* Issue follow-up letters to policyholders on claims
* Log post on operating system
* Completing overflow call backs in a timely manner
* Registration of new claims, capturing all relevant claims information
* Registration of Outpatient Medical Claims
* Ensure all claim payments are processed
* Completing all administrative and filing duties
* Positively contribute to the team's effectiveness, continuous improvement and overall success
Requirements:
* Successful candidate must be willing to further educate themselves and work towards an APA qualification
* Commitment to continuous learning
* Resilience and empathy
* Ability to use their own initiative and make good decision when under pressure in the best interests of both the customer and business
* Excellent written and verbal communication skills
* Good planning and organisation skills in order to meet timescales
* Good numerical skills and literacy skills including Microsoft Office suite
Benefits:
* Service days
* Time and attendance quarterly rewards
* APA / CIP training
* Free Motor Rescue and European Travel Insurance
* Health insurance discount
* 20% discount on all other travel insurance outside Europe
* Sports & social club
* City centre office location, handy for public transport
* Bike to work scheme
* Travel Pass
* Opportunity to work with a global company based in over 35 countries