Technical Support Engineer – Ireland (Solar Industry)
Location:
Home-based (Ireland)
Sector:
Renewable Energy / Solar Technology
About the Company
A global leader in solar inverter manufacturing, established in 2005, and now one of the most experienced providers of renewable energy technology worldwide. The company supplies high-quality, efficient, and innovative inverter solutions for utility-scale, commercial & industrial, and residential solar projects.
With a mission to develop technology that powers the world with clean energy , this organisation is committed to driving the transition to a more sustainable future through technical innovation and customer-focused service.
The Role
Due to continued growth across European markets, the company is seeking a Technical Support Engineer to provide dedicated support to customers in Ireland.
This home-based role is an excellent opportunity for a technically skilled professional from the solar or renewable energy industry who enjoys solving problems, supporting customers, and working across both commercial and technical functions.
Key Responsibilities
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Provide technical advice and resolutions via phone, email, and CRM to customers, installers, and service partners
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Support the installation, commissioning, and operation of solar PV systems
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Diagnose and resolve issues using a dedicated monitoring platform
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Assist the sales team with technical support and customer communication
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Conduct maintenance and performance analysis of solar systems
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Maintain accurate documentation and activity records within the CRM system
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Escalate complex technical queries to the wider support or engineering teams when required
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Ensure local compliance with certification and regulatory standards
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Collaborate with cross-functional teams to deliver exceptional customer service
About You
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Degree or master’s in Electrical Engineering, Power Engineering, Electronics, or a related technical discipline
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Minimum 2 year's experience in the solar or renewable energy sector
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Understanding of solar inverters and PV system operation (advantageous but not essential)
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Strong analytical, communication, and customer service skills
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Commercially aware with experience supporting sales or business development
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Able to work independently while contributing effectively to a wider team
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Fluent in English; additional European language skills are an advantage
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Willingness to travel occasionally within Europe for events or training
What’s on Offer
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Opportunity to join a leading global renewable energy technology brand
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Competitive salary and benefits
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Flexible, home-based working
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Professional development and progression within a fast-growing sector
Apply today, by sending your CV and I will contact you for a discussion.
Contact Aine ODwyer on 086 169 6824 or email aodwyer@frsrecruitment for a confidential chat
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