Service Station Manager - Cork
This is an exciting opportunity to join a growing company based in Cork. This is an excellent opportunity for career progression.
Job Role Purpose:
Ensure the site operates efficiently and effectively and provides our customers with the very best customer service and fresh food offerings at all times. To deliver on key store targets through effective management of people and operations.
The successful candidate must be fully flexible, able to work various shifts, including early mornings and evenings.
Key Responsibilities
- Achieve fuel and non-fuel sales and profit targets
- Maximising sales through well-merchandised shops
- Provide a high level of customer service
- Ensure you and the team abide by all company policies and procedures
- Manage stock and cash control procedures, investigate and report when variances occur
- Ensure compliance with health & safety and dangerous substances
- Being creative and innovative by studying and implementing advertising, sales promotion, and display plans.
- To meet KPI’s and targets given by management.
- To motivate all staff to ensure the best service to our customers.
- Managing all controllable costs to keep operations profitable.
- Managing the budgets and revenue for the store.
- Developing and collating weekly reports.
- Maintaining store staff by recruiting, selecting, and training new staff, in conjunction with the HR department.
- Providing ongoing training to improve the knowledge base of the staff and utilising cross-training methods to maintain productivity when employees are absent.
- Using the company's rostering system to schedule and assign employees
- Maintaining store staff job results by coaching, counselling, and motivating staff.
- Updating colleagues on business performance, new initiatives, and other pertinent issues.
- Organising special promotions, displays and events.
- Dealing with customer queries and complaints as per the company policies.
- Maintaining the overall image of the store, ensuring customers are safe and comfortable.
- Contributing to team effort by accomplishing related results as needed.
- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
- Maintaining operations by initiating, coordinating, and enforcing program, operational and personnel policies and procedures.
- Ensuring that standards for quality, Customer Service and Health and Safety are met.
- Protecting employees and customers by providing a safe and clean store environment
Skills, Knowledge and Expertise
- IT Literate with excellent communication skills.
- People skills with the ability to lead and motivate a team
- The ability to work in high-pressure situations.
- Ability to read and understand sales data
- Excellent organisational and time management skills.
- Self-motivated and enthusiastic with a high level of confidence.
- A strong work ethic.
- Ability to display professionalism and reliability.
- Previous retail Managerial experience is required
Benefits
- Whilst previous experience is essential, full training will be provided.
- Competitive salary
- Bonus based on the achievement of KPIs
- Pension
- Employee Fuel Card Offering At Employee Rates
- Cycle To Work Scheme
- Maternity and Paternity benefits
- Company Phone and Laptop
- Access to the company discount app
- Access to the company's online learning platform
This role is an excellent opportunity for anyone looking to advance their career in an exciting company.
For further information, please contact Brian Mahon on 086 7773856, in the strictest confidence.
Manager, Retail Manager, Store Manager, Retail Store Manager, Assistant Store Manager, Deputy Store Manager, Department Manager, Assistant Store Manager, Service Station Manager, Cork
