The Role
My client, a leading car rental company is seeking an experienced Rental Sales Agent to join their team based at Dublin Airport. This is a full-time, permanent, onsite based position.
As the Rental Sales Agent, you will be responsible for delivering exceptional front-desk customer service, handling rentals, upselling products, and meeting sales targets in a fast-paced team environment.
Tasks & Duties
- Deliver superior customer service by identifying, understanding, and prioritising customer needs.
- Promote and sell ancillary products through a service-based sales approach to achieve monthly targets.
- Accurately process customer transactions, collect required documentation (e.g., driver’s licence), and maintain up-to-date contact details to protect company assets.
- Prepare and coordinate fleet orders, liaising with internal teams (e.g., garage and returns) to maximise vehicle availability.
- Complete all rental contracts and related paperwork with precision and attention to detail.
- Provide customers with essential information, including fuel type, toll procedures, roadside assistance instructions, and return locations.
- Comply with all company policies, procedures, and safety guidelines, taking responsibility for your own and colleagues’ health and safety.
- Undertake additional ad hoc duties as required to support branch operations.
Experience, Knowledge & Experience
- Proven sales experience with a strong track record of exceeding targets.
- Full, clean EU driver’s licence – essential for the role.
- Excellent verbal and written communication skills, with the ability to influence and handle objections effectively.
- Positive, professional attitude with strong customer service focus.
- Highly organised, able to prioritise tasks and perform under pressure.
- Strong attention to detail and ability to follow procedures accurately.
- Candidates must currently reside within a commutable distance with full working rights.
For further information, please contact Sabrina at FRS Recruitment
