Key Responsibilities
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Lead and support the engineering team to succeed in their objectives.
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Drive a culture of continuous improvement and innovation.
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Recruit, interview, and hire engineering staff.
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Set departmental and individual goals and KPIs aligned with senior management’s strategic plan.
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Conduct annual performance reviews and implement personal development plans.
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Define training requirements and maintain skills and capability matrices.
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Collaborate with Operations Managers to deliver solutions on time, within budget, and to a high standard by assigning appropriate engineers to tasks.
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Oversee pre-sales activities and provide technical sign-off for tenders and designs.
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Work with the Sales Team to develop and implement solution roadmaps.
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Hold the engineering team accountable to KPIs, budgets, deadlines, and engineering standards.
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Prioritise, delegate, and supervise all engineering activities and deliverables.
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Develop comprehensive technical documentation.
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Ensure adherence to ISO policies and best security practices (e.g., ISO 27001, NIS, IEC 62483).
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Stay up to date with emerging technologies and ensure the team maintains relevant knowledge and expertise.
Technical Skills & Experience
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In-depth understanding of engineering theory and design principles.
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Strong analytical, problem-solving, and leadership skills.
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Minimum 10 years’ experience in SCADA/PLC and communication solutions.
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Bachelor’s degree in Engineering required; Master’s preferred.
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Familiarity with Cloud platforms (AWS, Azure, Google Cloud).
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Knowledge of technologies such as SCADA, HMI, PLC, Microwave, DMR, Wi-Fi, MPLS, GSM, DWDM, and IP Networking.
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Experience with Six Sigma, Agile, or Lean methodologies is desirable.
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Strong database skills.
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Ability to prioritise and delegate effectively.
Interpersonal Skills
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Strong verbal, written, and presentation skills across all levels of an organisation.
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Proven experience managing diverse, multi-national teams.
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Excellent customer service and interpersonal abilities.
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Highly organised with strong attention to detail and time management.
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Ability to develop strong working relationships and lead discussions toward win–win outcomes.
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Calm and focused under pressure, commercially aware, and capable of driving team performance.
