The Role
My client, a non-profit healthcare provider is seeking an experienced Compliance & Safety Administrator to join their team in Dublin 16. This is a full time, permanent position with the possibility of hybrid.
As the Compliance & Safety Administrator you will ensures the facility meets regulatory, safety, and quality standards through effective administration and monitoring systems. The role supports mental health compliance, risk management, and continuous service improvement.
Tasks & Duties
Quality & Compliance
- Support compliance with legislation, regulatory and national standards through effective monitoring systems, and assist in preparing for inspections by relevant authorities.
- Monitor and support the hospital’s audit schedule, assist with audit completion, and track implementation of findings and quality improvement plans across departments.
- Manage the document control system to ensure all policies, forms, and templates are current, reviewed on schedule, and aligned with regulatory requirements.
- Track policy acknowledgements, follow up on non-compliance, and foster strong communication and positive working relationships with staff and managers regarding patient safety and compliance.
- Encourage a systems-based approach to standardise practices, analyse errors, implement learnings, and support cross-functional quality initiatives.
Administration & Complaints
- Assist in managing and analysing patient and stakeholder feedback to identify trends and support service improvements, while providing administrative support in feedback handling processes.
- Provide system administration support for QPulse and other digital platforms, including assistance with Electronic Patient Record (EPR) implementation—managing templates, access, and staff training.
- Offer broad administrative assistance, including minute-taking, email monitoring, and documentation support for the Head of Quality, Risk, Compliance & Patient Administration.
- Retrieve healthcare records, maintain tidy and complete in-patient unit files, and coordinate special voting arrangements for residents during national elections.
- Attend committees and working groups as required, demonstrating punctuality and engagement, and carry out additional duties as directed to support department goals.
Incident & Risk Management
- Assist managers in maintaining up-to-date risk assessments and departmental risk registers to ensure proactive risk management.
- Review and monitor incidents daily via QPulse, ensuring accurate data entry, timely response, and compliance with mandatory reporting requirements such as NIMS.
- Collaborate with staff to trend and analyse incidents, while fostering an open and constructive approach to incident reporting and continuous learning.
Mental Health Act Administration
- Provide Expert Guidance on the Mental Health Act 2001
- Act as a key resource for interpreting and applying the MHA 2001, offering support and training to clinical staff on their statutory obligations.
- Develop, implement, and oversee systems to ensure full compliance with all provisions of the MHA 2001, including up-to-date awareness of changes from the Mental Health Commission.
- Ensure the accurate, timely, and efficient handling of all statutory documentation and procedures required under the Act.
- Organise and facilitate all Mental Health Tribunals, while liaising professionally with MHC-appointed legal representatives and independent consultant psychiatrists.
- Maintain strong, professional communication with the Mental Health Commission, representing the organisation in all relevant matters and addressing implementation issues as they arise.
Experience, Knowledge and Qualifications
- Minimum of 2 year's experience in a healthcare or clinical setting, with demonstrated capability in carrying out core responsibilities effectively.
- A relevant third-level qualification is desirable.
- Familiarity with mental health services, including practical knowledge of the Mental Health Act 2001 and the role of the Mental Health Commission.
- Proven ability to understand and apply regulatory standards, manage compliance systems, and monitor quality requirements in a clinical environment.
- Proficiency in document control, incident management, medical record keeping, and accurate data entry using digital systems (e.g. QPulse, EPR).
- Strong interpersonal skills with the ability to influence others positively, support staff engagement, and contribute to a culture of quality improvement and innovation.
For further information please contact Sabrina on 086 127 5159
