Job Title:
Client Services Administrator
Location:
Dublin 12 (On-site)
Salary:
€35,000 pro rata
Hours:
35 hours per week
Contract Type:
Temporary, Rolling Contract
Start Date:
Immediate
About the Role:
We are currently recruiting for a Client Services Administrator to join a reputable financial services firm based in Dublin 12. This is a full-time, on-site role, ideal for someone who enjoys client interaction and is confident working over the phone in a professional, service-oriented environment. This is a temporary rolling contract, and an immediate start is required.
Key Responsibilities:
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Follow up with prospective clients who have expressed interest in financial services offerings
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Arrange and coordinate online information sessions for potential customers
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Provide pre- and post-meeting support, including sending joining instructions and gathering feedback
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Maintain accurate records of client interactions and engagement using internal systems
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Ensure a high standard of customer care is delivered at all times
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Collaborate with team members to ensure leads are handled promptly and professionally
Requirements:
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Previous experience in a phone-based customer support, client services, or administrative role
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Confident communicator with a professional and friendly manner
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Strong organisational and follow-up skills
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Excellent IT skills, including proficiency in Microsoft Office and the ability to learn new systems quickly
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Ability to work efficiently in a fast-paced environment and manage multiple priorities
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Availability to start immediately
Additional Information:
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This role does not involve cold calling. All leads are warm or inbound enquiries.
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The position is based full-time on-site in Dublin 12.
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The contract is temporary with potential to extend, depending on business needs.
