Job Responsibilities
- Manage all aspects of the Sales Office, and ensure Sales Office targets are achieved as per annual business plan and to deliver on personal sales targets.
- Lead and manage performance of Sales Executives, Sales Development Coordinator and Sales Advisors. Provide necessary coaching, development and support to staff.
- Ensure the team demonstrate the required level of skill, knowledge and behaviour and that all systems and procedures as laid down by the Company are complied with.
- Allocate targets, business segments in line with the Company ambition and in a manner that ensures all staff have the opportunity to excel and achieve and exceed business targets.
- Work with other branch managers to best utilise shared resources.
- Grow revenue through direct selling and account management, personally and with the office team.
- Target customer segments in commercial and agri business sectors and develop prospecting strategies to maximise penetration and / or build on success.
- Develop customer relationships and sales opportunities – constantly striving to improve conversion rates and quality of business.
- Manage all aspects of the sales process i.e. prospecting, lead generation, time and territory management, and call activity, conversion rates, follow-up renewals and referrals.
- Performance management – establish programme of individual meetings to set targets, review performance and identify development needs. Identify training and development necessary to maximise performance outputs.
- Deal with poor performance, manage absenteeism and branch resourcing effectively.
- Report on Sales Office activity and sales performance as required by Sales Management.
- Ensuring the Customer Complaint Policy and Procedure process is implemented and adhered to in their Sales Office
- Acquiring and maintaining comprehensive up-to-date knowledge and information of all the Company’s product range and compliance requirements.
- Be a key contributor to the successful achievement of objectives at a regional level, including sales targets and loss ratios, by actively supporting the Regional Manager across these activities.
- Develop and/or maintain local relationships with key customer groups/associations, such as the IFA.
- Champion and drive the company's customer centric culture, ensuring that the customer’s best interests are protected and all customer interactions are completed in a fair, compliant and professional manner.
Education
A relevant degree/ CIP qualification
Experiences
- A proven track record in sales and relationship management
- Performance Management
- In-depth knowledge of sales processes - prospecting, lead generation, time and territory management, and call activity, conversion rates, follow-up renewals and referrals
- Knowledge of policy administration, Microsoft Office, Intranet, Internet, e-learning
- A full clean driving licence
- Reporting of Sales performance and activity
Competencies
- Commitment to business growth and profitability
- Leadership
- Communication
- People and performance management
- Coaching & mentoring
- Relationship Management & networking ability
- Results orientated – achieving results through others
- Organised
- Delegation
- Business acumen and Commercial awareness
Package & Benefits:
- Salary: €50,000–€65,000 DOE (CIP essential)
- Bonus: Branch performance-based, highly lucrative potential
- Car Allowance: €6,000 p.a. + fully paid car insurance & 50% off home insurance (post-probation)
- Subsistence Allowance: €3,240 p.a.
- Annual Leave: 21 days + 2 company days
- Pension: 8% employer / 2% employee (DC scheme)
- Health Insurance: 20% or €127 of net premium (for all on policy)
- Wellness Wallet: €200 for health, dental, or gym
- CPD: Ongoing professional development and support
