Assistant Casino Manager – Galway
Join a dynamic retail operations team as an Assistant Casino Manager in Galway. You will help lead a small, dedicated team in a fast-paced and engaging environment, backed by the experience and stability of a trusted business with over 40 years of success.
What You’ll Do
As Assistant Manager, you will support the Manager in overseeing the daily operations of the club. Your role will be key in creating a welcoming atmosphere for our customers while ensuring they enjoy our services responsibly. We are looking for someone with strong people skills, a sharp customer focus, and the ability to multitask effectively.
Industry experience is not essential – if you have a strong background in retail or hospitality (e.g. Assistant Manager in food, discount, or mobile retail, or hotel management), we want to hear from you.
Key Responsibilities
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Support the Manager in the smooth day-to-day running of the club
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Deliver outstanding customer service at all times
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Handle customer queries professionally and in line with company policies
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Foster strong communication between staff and management
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Recruit, train, motivate, and retain a high-performing team
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Embrace new initiatives and drive improvements
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Maintain high operational standards
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Complete administrative tasks and ensure compliance with procedures and policies
Please note: Responsibilities may vary and are subject to change.
What You Will Need
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At least 2 years’ experience as an Assistant Manager in retail or hospitality
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Excellent organisational and planning skills
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Strong verbal and written communication
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IT proficiency (Microsoft Word, Excel) and the ability to learn internal systems
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Ability to coach and develop team members to deliver great customer experiences
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Confidence to handle challenges calmly and professionally
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Ability to influence and engage with wider business teams
What is on Offer
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A positive, supportive work environment
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Ongoing learning and development opportunities
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A collaborative team culture
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Competitive pay and benefits
Ready to take the next step in your retail management career?
If you thrive in a fast-moving environment, are passionate about customer experience, and have the leadership skills to match, please apply here.
Retail Manager, Assistant Retail Manager, Sales Manager, Team Lead, Department Manager, Galway, Casino, Gaming, Retail, Hospitality
