FRS Recruitment is seeking a Customer Support & Sales Administrator (Agri) on behalf of a leading Irish Agribusiness based in North Tipperary. This is an excellent opportunity for an organised, customer-focused professional to join a dynamic and supportive team within a growing organisation.
Location: North Tipperary
Position: Full-time, Permanent
Start Date: Immediate (for the successful candidate)
Hours: Monday to Friday, Office-based
Key Responsibilities
- Serve as the first point of contact for customer enquiries, delivering a professional and friendly service.
- Accurately create and process sales orders within the internal system.
- Prepare quotations, confirm pricing, and follow up with customers as required.
- Manage and respond to website and online shop enquiries in a timely and efficient manner.
- Oversee the end-to-end processing of online orders, ensuring prompt fulfilment and delivery.
- Maintain and update the company’s web shop — including product details, pricing, images, and stock levels.
- Collaborate closely with internal teams across Sales, Supply Chain, Parts, and Operations to resolve queries and ensure excellent customer service.
- Maintain accurate records and documentation, contributing to ongoing process improvement initiatives.
- Support ad hoc administrative tasks and projects as directed by management.
Skills & Experience Required
- Excellent communication and interpersonal skills, with a strong customer service focus.
- Proficient computer skills, including order entry systems, email, and spreadsheets.
- Strong attention to detail and accuracy in all aspects of work.
- Proactive team player with a positive, can-do attitude.
- Good understanding of agricultural products and machinery is highly desirable.
- Previous experience in customer service, sales administration, or order processing is an advantage.
What’s on Offer
- Competitive salary (commensurate with experience)
- Pension contribution
- Free on-site parking
- Opportunity to join a respected and progressive agribusiness
How to Apply
To apply for this position, please submit your application below.
