Security Operations Manager (SOC)

Job Overview

Responsibilities

  • Lead and develop a team of security specialists providing on-site for key clients.

  • Support and manage security service delivery to customers.

  • Responsible for continuous improvement of productivity, quality of service by meeting the requirements of customers in accordance with SLA.

Experience

  • Proven capability in building strong customer relationships.

  • Demonstrate management and leadership qualities and be able to demonstrate experience of management of a technical team.

  • Very customer focussed and have the ability to work directly with customers and demonstrate experience of having delivered services to customers while working at a customer location.

  • Clear understanding and working knowledge of the ITIL and ISO processes and procedures.

  • Qualified to ITIL Foundation Level.

Desired Experience

  • Have experience in the IT Security Industry

  • Experience with technical support requirements

  • Have or working towards CISSP, CISM, GIAC

Key Contact

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